CORONAVIRUS (COVID-19) UPDATE
With COVID-19 affecting many countries, we at the Chester Hotel would like to assure all our guests that we have implemented strict measures and have adhered to all the advice given by the UK Government and WHO. The well-being of our guests and our staff is our main priority and we are diligently adhering to all our health and safety guidelines where staff members are asked to wash their hands with soap and water before each service. To help you to adjust your travel plans in light of the ongoing health situation, we have put in place exceptional measures.
If you have already booked your stay with us, for a trip before 14th April 2020, we will honour your cancellation request free of charge. Non Refundable reservations made since 1st March 2020 won’t be amended/cancelled until further notice.
For stays from 14th April 2020 onwards, we do not accept any cancellations for Non Refundable Bookings until further notice.
We currently do not have any confirmed cases relating to any guests or team members. If you have tested positive for COVID-19 and have recently visited our hotel, please contact us.
We would like to also take this opportunity to thank you for your continued support and loyalty and look forward to welcoming you.
Health & Saftey
As always, our team are working hard to ensure all rooms are cleaned to a professional standard before and after each stay, with increased focus on all touch surfaces. Our teams have been trained follow health & safety measures on the prevention and spread of the virus and we are closely monitoring advice given by relevant authorities for developments. The following topics are all covered in our training:
✓ Enhanced cleaning regimes and COVID-19 (Coronavirus) updates
✓ H&S Legislation and Guidance
✓ General workplace safety
✓ Accidents and incident reporting
✓ RIDDOR and First Aid
✓ Risk assessment principles
✓ Manual handling – principles and practical demonstration
✓ Fire safety
✓ Use of PPE i.e. gloves
✓ Hazardous substances and COSHH (chemical) safety
✓ Asbestos basics
✓ Work at height basics
✓ New / young workers
✓ H&S Checklists